In Action: Measuring ROI in the Public Sector

by Patricia Pulliam Phillips, Editor; Jack J. Phillips, Series Editor.

This book shows how all types of public sector organizations are using ROI evaluation as a way to meet these challenges. The setting for ROI applications range from small local governments to state governments to major cities, and to national and federal programs. This book should interest anyone seeking to build accountability into various specific programs, including training education, human resources, and community development initiatives.

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