The Human Resources Scorecard

by Jack J. Phillips, Ron D. Stone, and Patricia Pulliam Phillips

This is the first book to provide a comprehensive, step-by-step process for measuring return on investment in human resources programs. The ROI Process provides six additional measures in the form of a scorecard to track and monitor the total impact of the human resource programs. This book is essential for human resource executives, professionals, CEOs, CFOs, consultants, professors and other managers concerned with their business’s bottom lines.