Proving the Value of HR: How and Why to Measure ROI

by Jack J. Phillips and Patricia Pulliam Phillips

The human resources function must show its contribution and prove that HR policies, practices, and solutions add directly to the organization’s bottom line. This book shows how to measure ROI and provides basic, step-by-step instructions to develop the ROI of HR. Includes a CD-ROM of tools, templates, charts, graphs, a case study, and more.